{"id":29766,"date":"2025-12-06T13:24:16","date_gmt":"2025-12-06T12:24:16","guid":{"rendered":"https:\/\/purematrixchem.com\/?page_id=29766"},"modified":"2025-12-06T13:24:19","modified_gmt":"2025-12-06T12:24:19","slug":"ordering-shipping","status":"publish","type":"page","link":"https:\/\/purematrixchem.com\/uk\/ordering-shipping\/","title":{"rendered":"ORDERING &amp; SHIPPING"},"content":{"rendered":"<p><strong>1. Ordering Process<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Browse products<\/li>\n\n\n\n<li>Add items to the cart<\/li>\n\n\n\n<li>Submit order request<\/li>\n\n\n\n<li>You will receive confirmation and payment instructions<\/li>\n\n\n\n<li>Orders are dispatched once payment is cleared<\/li>\n<\/ul>\n\n\n\n<p><strong>We reserve the right to request additional verification or documentation.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Shipping Regions<\/strong><\/h2>\n\n\n\n<p>We ship to most countries within the <strong>EU, UK, and EEA<\/strong>.<br>Some chemicals may be restricted by export or safety regulations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Shipping Methods<\/strong><\/h2>\n\n\n\n<p>We use certified couriers that meet chemical transport standards.<\/p>\n\n\n\n<p>All shipments include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Secure packaging<\/li>\n\n\n\n<li>Proper hazard labelling<\/li>\n\n\n\n<li>SDS documentation<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Delivery Times<\/strong><\/h2>\n\n\n\n<p>Delivery estimates:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Local:<\/strong> 2\u20134 business days<\/li>\n\n\n\n<li><strong>Europe-wide:<\/strong> 4\u20137 business days<\/li>\n<\/ul>\n\n\n\n<p>Delays may occur due to customs or regulatory checks.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Lost or Damaged Shipments<\/strong><\/h2>\n\n\n\n<p>If your package is damaged or missing:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Notify us within 48 hours<\/li>\n\n\n\n<li>Provide photos if damaged<\/li>\n<\/ul>\n\n\n\n<p>We will work with the courier to resolve the issue promptly.<\/p>","protected":false},"excerpt":{"rendered":"<p>1. Ordering Process We reserve the right to request additional verification or documentation. 2. Shipping Regions We ship to most countries within the EU, UK, and EEA.Some chemicals may be restricted by export or safety regulations. 3. Shipping Methods We use certified couriers that meet chemical transport standards. All shipments include: 4. Delivery Times Delivery [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29766","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/purematrixchem.com\/uk\/wp-json\/wp\/v2\/pages\/29766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/purematrixchem.com\/uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/purematrixchem.com\/uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/purematrixchem.com\/uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/purematrixchem.com\/uk\/wp-json\/wp\/v2\/comments?post=29766"}],"version-history":[{"count":0,"href":"https:\/\/purematrixchem.com\/uk\/wp-json\/wp\/v2\/pages\/29766\/revisions"}],"wp:attachment":[{"href":"https:\/\/purematrixchem.com\/uk\/wp-json\/wp\/v2\/media?parent=29766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}