{"id":12,"date":"2025-12-06T13:19:01","date_gmt":"2025-12-06T12:19:01","guid":{"rendered":"https:\/\/purematrixchem.com\/?page_id=12"},"modified":"2026-07-03T09:33:38","modified_gmt":"2026-07-03T08:33:38","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/purematrixchem.com\/tr\/refund_returns-2\/","title":{"rendered":"Para \u0130adesi ve \u0130ade Politikas\u0131"},"content":{"rendered":"<h1 class=\"wp-block-heading\">\u0130ade ve De\u011fi\u015fim Politikas\u0131<\/h1>\n\n\n\n<p><strong>Y\u00fcr\u00fcrl\u00fck Tarihi:<\/strong> 15\/12\/2025<\/p>\n\n\n\n<p>Pure Matrix Chem olarak, y\u00fcksek kaliteli \u00fcr\u00fcnler ve m\u00fckemmel m\u00fc\u015fteri hizmeti sunmaya \u00f6zen g\u00f6steriyoruz. Bu \u0130ade ve De\u011fi\u015fim Politikas\u0131, a\u015fa\u011f\u0131daki \u00fclkelere g\u00f6nderilen sipari\u015fler i\u00e7in ge\u00e7erlidir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bel\u00e7ika<\/li>\n\n\n\n<li>Almanya<\/li>\n\n\n\n<li>\u0130spanya<\/li>\n\n\n\n<li>Fransa<\/li>\n\n\n\n<li>\u0130rlanda<\/li>\n\n\n\n<li>\u0130talya<\/li>\n\n\n\n<li>Hollanda<\/li>\n\n\n\n<li>Polonya<\/li>\n\n\n\n<li>Portekiz<\/li>\n\n\n\n<li>Romanya<\/li>\n\n\n\n<li>Rusya<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">1. \u0130ade Ko\u015fullar\u0131<\/h2>\n\n\n\n<p>A\u015fa\u011f\u0131daki her iki durum i\u00e7in de iade kabul ediyoruz:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Kusurlu veya hasarl\u0131 \u00fcr\u00fcnler<\/strong><\/li>\n\n\n\n<li><strong>Kusursuz \u00fcr\u00fcnler<\/strong> (\u00f6rne\u011fin, fikrinizi de\u011fi\u015ftirirseniz)<\/li>\n<\/ul>\n\n\n\n<p>\u0130ade edilebilmesi i\u00e7in \u00fcr\u00fcnlerin a\u015fa\u011f\u0131daki \u015fartlar\u0131 sa\u011flamas\u0131 gerekir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u015eu s\u00fcre i\u00e7inde iade edilmelidir <strong>30 takvim g\u00fcn\u00fc<\/strong> teslim tarihinden itibaren.<\/li>\n\n\n\n<li>Orijinal ambalaj\u0131nda olmal\u0131d\u0131r.<\/li>\n\n\n\n<li>Kullan\u0131lmam\u0131\u015f ve teslim al\u0131nd\u0131\u011f\u0131 durumdaki haliyle olmal\u0131d\u0131r.<\/li>\n\n\n\n<li>T\u00fcm orijinal aksesuarlar\u0131, belgeleri ve ambalaj\u0131 ekleyin.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Kusurlu veya Yanl\u0131\u015f \u00dcr\u00fcnler<\/h2>\n\n\n\n<p>Kusurlu bir \u00fcr\u00fcn, nakliye s\u0131ras\u0131nda hasar g\u00f6rm\u00fc\u015f bir \u00fcr\u00fcn veya yanl\u0131\u015f bir \u00fcr\u00fcn ald\u0131ysan\u0131z, l\u00fctfen en ge\u00e7 <strong>7 g\u00fcn<\/strong> teslimat tarihi.<\/p>\n\n\n\n<p>L\u00fctfen a\u015fa\u011f\u0131dakileri ekleyin:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sipari\u015f numaran\u0131z<\/li>\n\n\n\n<li>Sorunun a\u00e7\u0131klamas\u0131<\/li>\n\n\n\n<li>Kusuru veya hasar\u0131 a\u00e7\u0131k\u00e7a g\u00f6steren foto\u011fraflar<\/li>\n<\/ul>\n\n\n\n<p>Sorun do\u011fruland\u0131ktan sonra, a\u015fa\u011f\u0131dakilerden birini ek \u00fccret talep etmeden sunaca\u011f\u0131z:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Yedek \u00fcr\u00fcn<\/li>\n\n\n\n<li>Bir de\u011fi\u015fim<\/li>\n\n\n\n<li>Tam bir geri \u00f6deme<\/li>\n<\/ul>\n\n\n\n<p>Kusurlu oldu\u011fu veya yanl\u0131\u015f g\u00f6nderildi\u011fi do\u011frulanan \u00fcr\u00fcnlerin iade kargo masraflar\u0131 taraf\u0131m\u0131zca kar\u015f\u0131lanacakt\u0131r.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Kusursuz \u00dcr\u00fcn \u0130adeleri<\/h2>\n\n\n\n<p>Bir \u00fcr\u00fcn\u00fc kusur d\u0131\u015f\u0131nda ba\u015fka bir nedenle iade etmek isterseniz, bunu <strong>30 takvim g\u00fcn\u00fc<\/strong> teslimattan sonra.<\/p>\n\n\n\n<p>Kat\u0131l\u0131m ko\u015fullar\u0131:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00dcr\u00fcn a\u00e7\u0131lmam\u0131\u015f, kullan\u0131lmam\u0131\u015f ve orijinal ambalaj\u0131nda olmal\u0131d\u0131r.<\/li>\n\n\n\n<li>\u00dcr\u00fcn, yeniden sat\u0131\u015fa uygun olmal\u0131d\u0131r.<\/li>\n<\/ul>\n\n\n\n<p>Y\u00fcr\u00fcrl\u00fckteki yasalarca aksi belirtilmedik\u00e7e, iade nakliye masraflar\u0131 m\u00fc\u015fterilere aittir.<\/p>\n\n\n\n<p>\u0130ade, bizim hatam\u0131zdan kaynaklanmad\u0131\u011f\u0131 s\u00fcrece, ilk kargo \u00fccretleri iade edilmez.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Borsalar<\/h2>\n\n\n\n<p>Evet, \u00fcr\u00fcn de\u011fi\u015fimi kabul ediyoruz.<\/p>\n\n\n\n<p>\u00dcr\u00fcnler, a\u015fa\u011f\u0131daki s\u00fcre i\u00e7inde de\u011fi\u015ftirilebilir: <strong>30 takvim g\u00fcn\u00fc<\/strong> Yukar\u0131da belirtilen uygunluk ko\u015fullar\u0131n\u0131 kar\u015f\u0131lamalar\u0131 kayd\u0131yla, teslimattan sonra.<\/p>\n\n\n\n<p>De\u011fi\u015ftirilen \u00fcr\u00fcn\u00fcn de\u011feri farkl\u0131ysa, fiyat fark\u0131 buna g\u00f6re ya tahsil edilecek ya da iade edilecektir.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. \u0130ade S\u00fcreci<\/h2>\n\n\n\n<p>\u0130ade veya de\u011fi\u015fim i\u015flemini ba\u015flatmak i\u00e7in:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Sipari\u015f numaran\u0131z\u0131 belirterek M\u00fc\u015fteri Destek ekibimizle ileti\u015fime ge\u00e7in.<\/li>\n\n\n\n<li>\u0130ade onay\u0131 ve iade talimatlar\u0131n\u0131 bekleyin.<\/li>\n\n\n\n<li>\u00dcr\u00fcn\u00fc g\u00fcvenli bir \u015fekilde paketleyin.<\/li>\n\n\n\n<li>\u00dcr\u00fcn\u00fc verilen talimatlara g\u00f6re g\u00f6nderin.<\/li>\n<\/ol>\n\n\n\n<p>\u00d6nceden onay al\u0131nmadan g\u00f6nderilen iadelerin i\u015fleme al\u0131nmas\u0131 gecikebilir.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Para \u0130adeleri<\/h2>\n\n\n\n<p>\u0130ade etti\u011finiz \u00fcr\u00fcn taraf\u0131m\u0131za ula\u015f\u0131p incelendikten sonra, sonu\u00e7 hakk\u0131nda sizi bilgilendirece\u011fiz.<\/p>\n\n\n\n<p>Onaylanmas\u0131 halinde, geri \u00f6demeler orijinal \u00f6deme y\u00f6ntemine <strong>5\u201310 i\u015f g\u00fcn\u00fc<\/strong>, \u00f6deme sa\u011flay\u0131c\u0131n\u0131za ba\u011fl\u0131 olarak.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. \u0130ade Edilemeyen \u00dcr\u00fcnler<\/h2>\n\n\n\n<p>A\u015fa\u011f\u0131daki \u00fcr\u00fcnler iade edilemez:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A\u00e7\u0131lm\u0131\u015f veya kullan\u0131lm\u0131\u015f \u00fcr\u00fcnler.<\/li>\n\n\n\n<li>Orijinal durumlar\u0131nda iade edilmeyen \u00fcr\u00fcnler.<\/li>\n\n\n\n<li>M\u00fc\u015fterinin yanl\u0131\u015f kullan\u0131m\u0131 nedeniyle hasar g\u00f6ren \u00fcr\u00fcnler.<\/li>\n\n\n\n<li>\u0130lgili iade s\u00fcresi dolduktan sonra iade edilen \u00fcr\u00fcnler.<\/li>\n<\/ul>\n\n\n\n<p>Bu durum, kusurlu veya yanl\u0131\u015f teslim edilen \u00fcr\u00fcnlerle ilgili yasal haklar\u0131n\u0131z\u0131 etkilemez.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. \u0130ade Nakliye Masraflar\u0131<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Kusurlu veya hatal\u0131 \u00fcr\u00fcnler:<\/strong> \u0130ade kargo \u00fccreti taraf\u0131m\u0131zdan kar\u015f\u0131lanmaktad\u0131r.<\/li>\n\n\n\n<li><strong>Kusursuz \u00fcr\u00fcn iadeleri:<\/strong> Yasada aksi belirtilmedik\u00e7e, iade nakliyesi m\u00fc\u015fterinin sorumlulu\u011fundad\u0131r.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">9. Bize Ula\u015f\u0131n<\/h2>\n\n\n\n<p>\u0130ade veya de\u011fi\u015fimlerle ilgili herhangi bir sorunuz varsa, l\u00fctfen info@purematrixchem.com adresi \u00fczerinden M\u00fc\u015fteri Destek ekibimizle ileti\u015fime ge\u00e7in.<\/p>\n\n\n\n<p>T\u00fcm iade taleplerini adil ve h\u0131zl\u0131 bir \u015fekilde \u00e7\u00f6z\u00fcme kavu\u015fturmaya kararl\u0131y\u0131z.<\/p>","protected":false},"excerpt":{"rendered":"<p>Return &amp; Exchange Policy Effective Date: 15\/12\/2025 At Pure Matrix Chem, we strive to provide high-quality products and excellent customer service. This Return &amp; Exchange Policy applies to orders shipped to the following countries: 1. Return Eligibility We accept returns for both: To be eligible for a return, products must: 2. Defective or Incorrect Products [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/purematrixchem.com\/tr\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/purematrixchem.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/purematrixchem.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/purematrixchem.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/purematrixchem.com\/tr\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":2,"href":"https:\/\/purematrixchem.com\/tr\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":30588,"href":"https:\/\/purematrixchem.com\/tr\/wp-json\/wp\/v2\/pages\/12\/revisions\/30588"}],"wp:attachment":[{"href":"https:\/\/purematrixchem.com\/tr\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}