1. Who can buy from Pure Matrix Chemicals?

Individuals, Laboratories, research institutions, universities, and qualified industrial professionals.

2.How do I place an order?

Browse our product catalogue.
Add items to your cart list.
Submit your order request.
Our team confirms your order and availability.
Your products ship securely to your location.

3. What payment options are available?

Bank Transfer and Bitcoin (BTC).

4. I did not receive an order/payment confirmation. How come?

This is because we do not work with iDeal. Bank payments are not automatically linked to an order. If you have not received confirmation that your order has been shipped after 24 hours of payment on business days, please contact our customer service department.

5. Do your products come with SDS documents?

Yes. Every chemical includes a full Safety Data Sheet.

6. What are the shipping costs?

Under €150.00 you pay €4.99 shipping, above that is free.

7. Do you ship internationally?

We deliver only in Europe

8. Are your chemicals high purity?

Yes. Purity specifications are listed on each product page and batch-tested.

9. Do you offer bulk orders or custom sourcing?

Yes. Contact us for a custom quotation.

10. What if a product is out of stock?

Our team can suggest alternatives or provide restock timelines.